Shipping & Returns

  1. SHIPPING CHARGES
  2. SALES TAX
  3. REFUSED SHIPMENTS
  4. CUSTOM ORDERS
  5. ADD-ONS OR CHANGES TO AN ORDER
  6. ALL QUESTIONS
  7. CALL TOLL FREE

Q: SHIPPING CHARGES

All shipping charges are the customer's responsibility, including backordered items.

Q: SALES TAX

Add 7.0% Sales Tax on parts orders and labor received in Ohio only.

Q: REFUSED SHIPMENTS

A $15.00 Service Charge is added to all accounts when a shipment is refused. All refused shipment charges must be paid in full before any future orders can be shipped.

Q: CUSTOM ORDERS

All orders in which the gasket bore size and/or thickness are changed by the customer are considered custom orders. All custom orders are non-returnable.

All prices, terms and availability subject to change without notice

Q: ADD-ONS OR CHANGES TO AN ORDER

In order to maintain a timely order process and delivery no order cancellations or add-on orders will be accepted. All calls to add-on to an order will be treated as a separate order.

Q: ALL QUESTIONS

1-440-354-0777 M-Th, 8:30 a.m. – 5:30 p.m. EST, F, 8:30 a.m. – 5:30 p.m. EST

Q: CALL TOLL FREE

1-800-752-9850 ORDERS ONLY M-Th, 8:30 a.m. – 5:30 p.m. EST, F, 8:30 a.m. – 5:30 p.m. EST