WHO SHOULD USE THIS SITE
This Site is not intended for use by children under the age of 18. We will not knowingly collect personally identifiable information from Site users in this age group.
ACTIVE INFORMATION COLLECTION
Active information collection points at this Site may include:
E-MAIL REPLY MECHANISMS
This Site may provide you with one or more e-mail reply mechanisms through which you may send us questions or comments. Information you provide to us via such e-mail reply mechanisms is typically all-optional. We may retain whatever information you submit in your e-mail, including your name, e-mail address, and any comments or other information that you send via the e-mail reply mechanism. Because e-mail submitted via this Site is not protected by the same security measures we use in other areas where we actively collect information, you should be particularly careful in deciding what information you wish to send to us via e-mail.
We may ask you to provide your e-mail address so that you can receive e-mail newsletters about us, our Site, our products and services, and other topics of interest.
PURCHASING/ORDER PROCESSING INFORMATION
This Site allows you to purchase some of our products online. As a result, we gather certain personally identifiable information (e.g., your name and address) and financial information (e.g., your credit card number) to process your order. We may: (1) retain this information to create an account for later use (so that you do not need to re-enter the information for each subsequent order); and (2) group your de-identified information with that of other Site users to provide information to us about group purchasing and preferences.
OTHER USES OF YOUR INFORMATION
As indicated above, we use information we collect from you via this Site for a variety of purposes.
In addition to the purposes specified above, we may use your personally and nonpersonally identifiable information to tell you about new products and services or other information we think may be of interest to you. If you do not wish to receive such notifications or updates, we will tell you how to contact us.
We may also use the information we collect from you via this Site for internal marketing and research purposes and to improve the content of our website.
We take reasonable measures to ensure that personally identifiable information that we collect from you via this Site is accurate, current, complete, and reliable for its intended uses. If you wish to update or otherwise correct personally identifiable information you have provided to us, you may contact us as described below in the "Contact Us" section.
We will make reasonable efforts to respond to your inquiry, but we may require follow-up or contact information to allow us to verify that you are the person authorized to view the information you are requesting. We may, in our discretion, refuse to allow you access to certain information if, in our view, to provide such access would jeopardize another person's privacy; would violate any applicable federal, state, or foreign law, regulation, or directive; or would unreasonably burden this Site.
Although we take reasonable steps to protect personally identifiable information you provide via this Site from loss, misuse, or unauthorized alteration, no system is 100% secure or error-free. Therefore, we do not, and cannot, guarantee the security or accuracy of the information we collect via this Site, and you acknowledge that you are assuming the risk in transmitting any information to us.
We use the SSL (Secure Socket Layer) industry standard for encrypting all ordering data, including credit card transactions. SSL provides the highest level of security available today for web-based sales, using encryption technologies developed by Verisign, Inc., and RSA Data Security, Inc.
We also use Authorize.Net to process online credit card transactions. Authorize.net is a leading developer and provider of enterprise eCommerce transaction services, and a pioneer in the area of Internet fraud detection.
It is your responsibility to safeguard any username and password you use to access this Site and to notify us if you ever suspect that this username or password has been compromised. Where such username and password are specific to you (as opposed to being generic to anyone from your group accessing the Site), you acknowledge that you are solely responsible for any unauthorized use of this Site conducted via your username or password.
Phone: 1-440-354-0777, M-Th, 8:30 a.m. – 5:30 p.m. EST, F, 8:30 a.m. – 5:30 p.m. EST
We will take reasonable steps to respond to your inquiry and remedy any problems you may bring to our attention.